So I tell my ZIP Code. "ok, I will call Delta and see what I can do. I will put you on hold". So why did I call orbitz if they have to call Delta? Well they probably have a hot line to delta. I will get better customer service.
3, 5, 10 minutes -- comes back -- "yes sir - I Am still on hold with Delta". Arg. 20 minutes on hold.
"your flight is on time. I cannot change it". No sir. It is canceled. "it shows as being confirmed and on time". It is canceled - the airport terminals are closed.
"well, it shows as confirmed and on time". It is canceled.
"well, I can put you on a 315 flight on standby". (it is 305).
Can't you rebook me?
"you can buy a new ticket. Would you like to buys new ticket?". You are kidding - right?
"no sir. You have an on-time confirmed flight. There is nothing I can do"
I hang up.
3 minutes later - call "this is orbitz automated service. Your 305 pm flight to Buffalo. Has been canceled.".