Some idiot cut the power at terminals a b. C and D. So- everything is canceled. My best choice - through Atlanta tomorrow at 5 am. Fucking a.
The incompetence of the airport and the airline was remarkable (not compared to Orbitz which will get its own entry but still pretty bad). Note -- this reminds me of when Milhouse's dad Kirk was being arrested and Chief Wiggum said "you are going away to some place dirty and awful -- ok not nearly as awful as this apartment, but still pretty bad".
They had canceled all flights from 4 terminals - still showed them as on time and at their old gates.
They allowed people to walk down to their proposed gates. All you had to do was pull a rope line across the hall and post one person to say "all flights canceled". Nope.
They could have sent people out front to ticketing here they had 100 agents available - nope. Want help? Go to F1 or F2 or G10. I kid you not - the line was 600 people long at G10. At the end of the line?? 2 agents.
They offered a Hotel voucher - but no reservation. Oh. And the voucher covered the hotel bill.....all but 79 dollars.
The whole thing was amazingly awful. The line for a hotel voucher was 2 hours long.
All of this was such a remarkable fuck up, but I felt like aa VIP at a 5 star hotel compared to my experience with Orbitz.